Training Terms & Conditions

Training Cancellation Policies

Lead Safe LLC appreciates the opportunity and is looking forward to having you join us for a training course. Please register early. Your registration is not confirmed until paid in full and confirmation is received. It is understood that cancellations or schedule changes are sometimes unavoidable for a student. Also, it is our intent to avoid cancellation or rescheduling of any training events. Unfortunately, circumstances occasionally require cancelling or rescheduling of a class from either the student or Lead Safe LLC. The following policies are necessary to ensure continuation for our mutual interest for the next time you join us.

Cancellation/Reschedule by Student

• Cancellation and/or reschedule requests must be received in writing by email to training@leadtesting.net. You are responsible for to ensure that Lead Safe LLC receives your written request. Lead Safe LLC will reply with a written acknowledgement within 24 hours of request (weekends and holidays excluded).
• Cancellation and/or rescheduling must be requested received more than 14 calendar days prior to the course date to receive a full refund or a credit toward attendance at a future scheduled course taking place within 12 months of the original course. If you do not attend a course within 12 months from the original course date, the entire course fee will be forfeited.
• Rescheduling is allowed on a one-time basis using the notification method listed above, with no further rescheduling permitted.
• Cancellations made 14 or less calendar days prior to the course date, or failure to appear for the course, will result in forfeiture of the course fee.
• Registrant substitutions may be made up and until 2-days prior to the scheduled class. Lead Safe LLC must receive an email providing the registrant’s name and the name of their replacement; the class title and day and time of class. Email should be sent to training@leadtesting.net

Cancellation/Reschedule by Lead Safe LLC

• Lead Safe LLC reserves the right to cancel or reschedule courses at any time. Should Lead Safe LLC cancel or reschedule the seminar due to low registration, weather or unforeseen circumstances beyond the control of Lead Safe LLC, you are entitled to a full refund or rescheduling.
• Lead Safe LLC is not responsible for travel arrangements, travel fees, or any expenses incurred by you as a resulting in cancellation or postponement.
• If Lead Safe LLC cancels a course in which you are enrolled, you will be contacted as soon as possible at the email address you provided when registering, so please be sure to provide a valid email address.
• As classes may cancel, Lead Safe LLC is not responsible in assuring you meet your recertification date. Please make sure you schedule yourself at least 90-days before your certification expires.

Refund Policy

• Except for the cancellation policy described above, all payments and fees are nonrefundable. It is expected that students will assess the appropriateness of a training event by reviewing the course descriptions and schedules in advance of purchase or registration.
• “No Shows” are subjected to forfeit of all moneys paid and no credit will be issued.